Accessibility statement

Accessibility statement for Heathcoat Primary school

This accessibility statement applies to the Tiverton High school website found at:

This website is run by The Federation of Tiverton Schools. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • Video and live video streams do not have captions
  • Some images may be missing an alt attribute
  • Accordions do not open and close via screen reader commands
  • Some links text contains extraneous text or may not make sense out of context (i.e “click here”) 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • 01884 252 445

We’ll consider your request and get back to you in 3 days.

If you’re having trouble finding the school contact 01884 252 445 for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us on the school’s contact page.


Technical information about this website’s accessibility

The Federation of Tiverton High Schools is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the exemptions’ listed below.

Non-accessible content

We have recently carried out extensive automated and manual testing of a number of sample pages, in order to test all combinations of templates and content types.

Sample pages for testing


The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
  • Some links that use icons such as social media icons, won’t have a discernible name for screen reader users. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context).
  • Some links text contains extraneous text or may not make sense out of context (i.e “click here”) – 2.4.4 Link Purpose (In Context) (Level A) 
  • Some links may be redundant as adjacent links go to the same URL  – 2.4.4 Link Purpose (In Context) (Level A) 
  • Some elements have a tabindex value greater than 0. A value greater than 0 implies an explicit navigation ordering. Although technically valid, this often creates frustrating experiences for users who rely on assistive technologies. This fails WCAG 2.1 success criterion 2.4.3 Focus Order.
  • On some pages a layout table is present. Layout tables exist merely to position content visually – to create columns, insert spacing, or align content neatly for sighted users. Their content is not at all tabular in nature. Screen readers may interpret them as data tables (i.e., announcing column and row numbers), especially if they contain table header (<th>) cells. This introduces significant overhead on screen reader users. – 1.3.1 Info and Relationships (Level A) 1.3.2 Meaningful Sequence (Level A)
  • Only some HTML landmark elements are used. Some <div> tags should be replaced with <main>, <aside> to improve keyboard navigation. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships.
  • Some colour contrasts may be uneasy to read for a user with impaired vision. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum).
  • Accordions cannot open and close via screen reader commands.

We have accessed these issues and plan to have them fixed by September 1st 2022.


Disproportionate burden




Videos published before 23 September 2020 are exempt from the accessibility regulations. However, it is advisable that any videos created before this date that are viewed heavily, promoted in marketing campaigns or popular on social media sites should have a text alternative provided, even if this means post-editing.


Video captions


Most captions are automatically generated by the video player (e.g. YouTube) or supporting software during or after the video has broadcast so you should check them after the video has been recorded and correct any mistakes with the subject matter expert.

Auto captions are not 100% accurate so there is no guarantee that the same information is being relayed back to your audience. It is very important as content creators to check and edit the captions or provide transcripts to ensure accuracy, especially for course materials.




It’s not possible for users to change text size without some of the content overlapping.


We’ve assessed the cost of fixing the issues. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. 


Content that’s not within the scope of the accessibility regulations


PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix

Any new PDFs or Word documents we publish will meet accessibility standards.


Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.


Preparation of this accessibility statement

This statement was prepared on 1st May 2021. It was last reviewed on 26th July 2021.

This website was last tested on 26th May 2021. The test was carried out by The Oxygen Agency.

We used this approach in deciding on a sample of pages to test based on commonly used pages accessible from the main navigation as well as assessing our exemplar user journeys.

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