Child protection and E-Safety

Safeguarding and Child Protection

At Heathcoat Primary School we recognise our moral and statutory responsibility to safeguard and promote the welfare of all pupils.  We endeavour to provide a safe and welcoming environment where children are respected and valued.  We are alert to the signs of abuse and neglect and follow our procedures to ensure that children receive effective support, protection and justice.

Our Designated Safeguarding Lead is Demelza Higginson and our Deputy Safeguarding Leads are Mike Payne, Josie Hambly and Claire Shanahan and are available to discuss any safeguarding concerns you may have.  The Child Protection Governor is Helen Hyland.

All child protection concerns need to be acted on immediately.  If you are concerned that a child may be at risk or actually suffering abuse please contact Demelza Higginson, Mike Payne, Josie Hambly or Claire Shanahan on 01884 252445 or alternatively contact MASH (Devon County Council multi agency safeguarding hub) who are available to discuss your concerns 0345 155 1071.

Please follow this link for further information on safeguarding:

Download our Child Protection Policy here.

Internet Safety

How safe are the sites, apps and games your child uses? To children, online life is real life. The NSPCC has joined forces with O2 to help parents explore and understand online life as kids know it. Run in partnership with O2, Net Aware offers parents useful information about each social network, including the age guidance for users. For more information visit: or

Are you worried about online sexual abuse or the way someone has been communicating with you online? Help and support can be found on the CEOP website:

Zero Tolerance To Hate Crime

The school has pledged its support for this campaign. To read more visit the Devon and Cornwall Police website here.

zero tolerance to hate crime

Operation Encompass

The school has been given the opportunity to take part in a project that will run jointly between schools and Devon and Cornwall Police.

Operation Encompass is the reporting to schools, prior to the start of the next school day, when a child or young person has been exposed to, or involved in, any domestic incident.

Operation Encompass will ensure that a member of the school staff, known as a Key Adult, is trained to allow them to liaise with the police and to use the information that has been shared, in confidence, while ensuring that the school is able to make provision for possible difficulties experienced by children, or their families, who have been involved in, or exposed to, a domestic abuse incident. The Key Adults in school are Miss Higginson, Mr Payne and Mrs Shanahan.

We are keen to offer the best support possible to all our pupils and we believe this will be extremely beneficial for all those involved.